Alternator Recall v6

Discussion in 'Dodge Challenger Recalls and TSB's' started by Dodgeguy, Oct 16, 2014.

  1. bones007

    bones007 Member

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    My dealer finally has the replacements in, taking the car in Friday...
     
  2. Dodgeguy

    Dodgeguy Highway Star Site Supporter Level 1 Member Relations Photo Winner! MOTM Winner! Public Safety

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    If you hear a whining from the engine compartment I would get it in sooner.
     
  3. bones007

    bones007 Member

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    actually have not had a problem so far....
     
  4. ZeroEvolution

    ZeroEvolution New Member Military

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    I got the notice last Thursday wasn't having any problems with mcar so I was going to wait until this weekend to take it in and get it checked out . Unfortunately though that Saturday I started my car and started leaving for work got to the stop sign at the end of the street and my abs light came on and parking brake light was flashing. I thought that was kind of odd and maybe a glitch because it was kinda cold that morning. Tried restarting the car to see if it would go away and it just barely started immediately turned around and parked it. Called the dealer and they said they wouldn't have the part for 6-8 weeks. That seems like along time to have to wait for the part.
     
  5. Dodgeguy

    Dodgeguy Highway Star Site Supporter Level 1 Member Relations Photo Winner! MOTM Winner! Public Safety

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    Not really the 1st notice went out November 28th and the 2nd one went out in March and there were alot of cars affected by the recall I bet they went thru them pretty quickly.
     
  6. ZeroEvolution

    ZeroEvolution New Member Military

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    They probably did. Its just inconvenient really. Can't use my car until they get the parts back in to get it fixed.
     
  7. Dodgeguy

    Dodgeguy Highway Star Site Supporter Level 1 Member Relations Photo Winner! MOTM Winner! Public Safety

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    Yeah I hear you, hopefully they are wrong on their time estimate.
     
  8. nunya

    nunya Jeff MOTM Winner! Military

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    Got my appointment setup for Saturday. Haven't gotten the second notice yet but I'm tired of waiting it out.
     
  9. TGO

    TGO Member

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    I got my second notice the day after I got it done.
     
  10. ejcbud1

    ejcbud1 Member

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    I have a 2010 R/T, 2 days ago I heard a whining sound coming from under the hood , the sound changed with the rpm of the motor. I thought it was the Super Charger. Thursday, 4/2, I went for a drive; whining noise still present. When I got home I tried rolling up the windows. The passenger side was real slow and the driver side didn't move at all the first 3 and than began to roll up real slow. I shut the car off and tried a restar, no go, starter barely turned and than just clicking. I jumped my car with the wifes truck and we both proceeded to the local dealer, my car stalled out about 1/8th mile from the dealer. Car was towed in and left overnight.
    Called the dealer Friday and was told both the Alternator and battery were bad and that because of the Super Charger it wasn't covered under my Max Care Lifetime extended service plan (ESP). I immediately called bullshit and explained to the service writer that the SC could not damage the Alterneator or battery. The service writer than checked the coverage of my ESP and said the Alternator was not listed as a covered component. I called bullshit again and told him the brochure I have for my ESP clearly listed the Alternator as a covered component. He than told me that didn't matter as my warrany had been canceled. After a phonecall to the 800 number I found this to be true. Back in August of 2012 I purchased a 2 year oil change plan, when my name was entered for this plan it was different than that of my ESP. Apparently this raised a red flag and automatically canceled the ESP. I was told that it has to be reinstated but could not happen until next week. I went to the dealer to let them know that this is unacceptable and that per my ESP I would need a car while mine was in the shop. I talked to several people, eventually finding someone in sales that was quite upset about my circumstances. He immediately took action and put me in a car for the weekend, actually a nice one; a chrysler 200 with only 570 miles on it. I still have to call the 800 number to get the ESP reinstated. Also, the service writer told me the battery was not covered. What a bunch of bullshit:mad3::4-angermax::3-angry1:
     
  11. Dodgeguy

    Dodgeguy Highway Star Site Supporter Level 1 Member Relations Photo Winner! MOTM Winner! Public Safety

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    Well let us know how it turns out. Your car was not in the recall but I think it should be covered under the ESP plan I don't know though.
     
  12. ejcbud1

    ejcbud1 Member

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    A follow up to my previous post: I went to the dealer on Monday 4/6 to return the loaner car. I talked to service and was told the replacement Alternator had not arrived yet and to keep the loaner. On Tuesday I got a call from service letting me know my car was ready. Half way to the dealer they called and said that the new Alternator was not working and believed it was defective. Another replacement was ordered and was 5 days out unless I paid for 2 day air, $30.00, to which I agreed. Friday the replacement was installed and also did not work, the Service manager took over and eventually found that the PCM was damaged. A new PCM was ordered and installed today, repairs are complete but Crush's Super Charger tune will not install because the inTune is still married to the old PCM. I called Edelbrock and they are going to send me an SCT tuner to get me up and running, might take a couple more days, so Crush remains parked in my garage.

    I was able to get my ESP reactivated, however Service was trying to say that the Super Charger tune damaged the PCM and it was not covered. I quickly let them know that the Magnuson Moss Act protects me from this and clearly states that the EPA Emissions Performance warranty does not allow auto manufactures to deny coverage, even if it is proven that an aftermarket part damaged the covered part. It goes on to say that they have to repair the vehicle at no cost to the customer and cannot void the warranty. I did, reluctantly, pay an extra $155.00 diagnostic fee so that I could bail Crush out of the service department. I will probably let this go as I was in a loaner car for 13 days at no cost to me. My ESP will only cover 5 days in a rental.
     
  13. Black Bandit

    Black Bandit Member

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    Had my 2012 r/t alt Just bite the dust. Does anyone if 5.7 had thne same alt. ?
     
  14. SolApathy

    SolApathy New Member

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    No they have a different, higher capacity alternator.
     
  15. Black Bandit

    Black Bandit Member

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    Thank you.
     
  16. jdhaines32

    jdhaines32 New Member

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    Some of the 2011-2014 RT Challengers are now going to be part of a recall for the alternator starting Aug 24, according to allpar.
     
  17. Black Bandit

    Black Bandit Member

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    IKnow that it is a Denso.
     
  18. Dodgeguy

    Dodgeguy Highway Star Site Supporter Level 1 Member Relations Photo Winner! MOTM Winner! Public Safety

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    To bad 2010 is not covered just replaced mine a few months ago.
     
  19. Black Bandit

    Black Bandit Member

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    Is a bad one with 93,0000 miles on it eligible do you think? 2012 r/t 5.7.
     

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