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Discussion Starter · #1 ·
Have any of you guys that got the Starr Case #K38556860 or #S1021000004 done for wrong input shaft grease on your 6 speed trans had this covered under the POWERTRAIN warranty (5yr / 100,000 miles)?

My car is exhibiting the exact symptoms found in that Starr case now and after reading through some other related threads it seems like that is what the issue is with my car (sticking in 1st gear on slight incline on startup, sticking shifter when downshifting occasionally, etc). I'm at 59,500 miles though, so my bumper to bumper warranty is gone. I also know that any clutch related issue is not covered by any type of warranty. But from what I've read this is not a clutch related issue, it's the wrong grease on the input shaft that is the issue.

I called my dealer today and gave the guy the lowdown and he said to bring it in later this month so they can look at it. I mentioned the Starr case to him and he seemed to be familiar with it and believed it would be covered under warranty.

Just curious if this repair is covered under the powertrain warranty. Any input you guys/gals have is welcome. I'm hoping that if I come in their armed with Starr case printouts and everything they will just fix it and not hassle me about it.
 

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Gee Carl, so sorry to hear this. Sounds like you are on top of this, and I am sure someone who knows will post any info that would be helpful. Drive carefully today!
 

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2016 Challenger Scat Pack Shaker
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Have any of you guys that got the Starr Case #K38556860 or #S1021000004 done for wrong input shaft grease on your 6 speed trans had this covered under the POWERTRAIN warranty (5yr / 100,000 miles)?

My car is exhibiting the exact symptoms found in that Starr case now and after reading through some other related threads it seems like that is what the issue is with my car (sticking in 1st gear on slight incline on startup, sticking shifter when downshifting occasionally, etc). I'm at 59,500 miles though, so my bumper to bumper warranty is gone. I also know that any clutch related issue is not covered by any type of warranty. But from what I've read this is not a clutch related issue, it's the wrong grease on the input shaft that is the issue.

I called my dealer today and gave the guy the lowdown and he said to bring it in later this month so they can look at it. I mentioned the Starr case to him and he seemed to be familiar with it and believed it would be covered under warranty.

Just curious if this repair is covered under the powertrain warranty. Any input you guys/gals have is welcome. I'm hoping that if I come in their armed with Starr case printouts and everything they will just fix it and not hassle me about it.
Carl when I had mine done they said get it in before the 3year 36,000 mile mark which I did. I am not sure where it falls warranty wise. I hope they take care of it for you.It took about 4 hours if I remember correctly, not sure what the book pays time wise.
 

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Discussion Starter · #4 ·
Yeah mine isn't bad or anything, but I just notice it doing it more often now and figure I better get it fixed now rather than later when it's really bad. I read on some other threads where guys had it covered under the powertrain warranty, just wanted to confirm that with some people on here if possible just so I feel a little better.

How did yours turn out? Have you had any issues since then?
 

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2016 Challenger Scat Pack Shaker
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Yeah mine isn't bad or anything, but I just notice it doing it more often now and figure I better get it fixed now rather than later when it's really bad. I read on some other threads where guys had it covered under the powertrain warranty, just wanted to confirm that with some people on here if possible just so I feel a little better.

How did yours turn out? Have you had any issues since then?
Mine was temp related and other than getting out of gear after it was parked and cooled down for a while it was fine. I never had any shifting problems once the car was moving.It was done in April of 2013 and has been fine since then, I have gone through cold spells 20 degrees and no issues.
 

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Discussion Starter · #6 ·
Cool that's good to know. I read up on some other threads and it sounds like my symptoms are the exact same as many others. Just about everyone said the input shaft grease deal fixed it for them. Something with the clutch plate binding or sticking on the input shaft from the grease caking up with dirt/dust, etc.

Didn't notice any issues today driving home but I'll take it in later this month and have them check it out anyway. Hope that powertrain warranty covers it.
 

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Well if it does not I wonder if while it is apart if those parts should be replaced so hard to know,If they would last 150k then I would not but if they only would go 100k I might.
 

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Discussion Starter · #8 ·
I just spent the last hour or so reading a gigantic thread over on the "other" Challenger forum, all 28 pages of it, regarding this exact issue. Seems like most people had good luck with getting the dealership to fix it under warranty when they came in mentioning the Starr case. I would imagine by now most dealerships have seen at least a few of these cases over the years and would be aware of it.

If it is the input shaft grease it should be covered under the powertrain warranty because it's part of the powertrain, can't see how they can argue that. If the clutch was worn it would slip under load which mine does not. I have fun with my car but I know I'm not hard on the clutch.

The more I read about people's success stories on taking it in and getting it fixed and having it shift awesome afterwards the more I want to just take it down to the dealer right now! Definitely taking it there before the end of the month. Want this fixed pronto!

It's not really bad yet, but it's enough for me to notice it now when it happens and I'm worried if I let it go for too long it might damage some other stuff. There is one guy that let his go for a long time and it screwed up a shift fork and some bearings so he had to have those replaced as well.
 

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Discussion Starter · #10 ·
How long do you think the clutch will last? I know DinoMoparMan on here is at 176,000 miles or something on the original clutch. I've only got 59,500 miles.

Maybe they can inspect the clutch while the trans is out and see how much wear is on it. of course I'm sure they would say it would be best to replace it since they'd get some money out of it.

It's not a bad idea to replace that stuff ahead of time but I just wonder how long the original clutch would last if I just left it alone and continued driving.
 

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2009 Challenger R/T Auto
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I don't really have a clue but it really depends on how you drive. Seems to me your close to maybe 1/3 to 1/2 way through it. Would save you some labor hours even though the parts are not worn out. Should not be a problem for them to assess it once it's apart and make the call then.
 

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Discussion Starter · #12 ·
Yeah I sort of figured around 100,000 miles might be it for the clutch but seems like some have gone much longer. I know DinoMoparMan does mostly highway driving though so that might attribute the higher mileage with the clutch in good shape still. I sort of have a mix of city and highway driving as well as some stop and go from time to time due to heavy traffic.

You make a good point, might not be a bad idea to go ahead and have it replaced while they fix the input shaft grease issue. Then I'd have all new stuff in there.

Guess I'll get a first impression of how they're going to approach the main issue of the incorrect grease and see how they react (douchebags or being cool about it). If they're cool about it then I'll ask them to inspect the clutch while it's apart and see what they think. I think a new clutch is about $1K isn't it? Guess I need to do some more research on what that typically runs so I don't get hosed on that if I do go that route.
 

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STAR Case
Contact the STAR Center for assistance if no solution is found
Chrysler Group LLC Version 1
Case Number: S1021000004
Release Date: 2010-11-04
Symptom/Vehicle Issue:
Transmission is hard to shift into and out of any gear when stopped.
Diagnosis:
When the vehicle is running, but at an idle, verify the vehicle condition by depressing the clutch pedal
and attempting to position the transmission gear selector into any gear. If there is difficulty when
attempting to shift into any gear, perform the outlined repair procedure. Excessive grease on the input
shaft splines collecting excessive amounts of dirt which does not allow smooth movement of the
clutch disc on the input shaft.
Parts Required:
1 P/N 05083150AA , (Grease) As required.
2 P/N 06508880AA , (Clutch Pressure Plate Bolts) 6 Required
Repair Procedure:
1 Remove the transmission as outlined in the service procedures.
2 Clean the transmission clutch hub splines and input shaft splines with mineral spirits.
3 Remove the pressure plate and clutch disc as outlined in the service procedures.
4 Clean the splines on the pressure plate with mineral spirits. Be sure to not allow clutch disc
to become saturated with cleaner.
5 Once the residual solvent has evaporated from the splines on the clutch hub, input shaft
and clutch disc, sparingly grease the entire length of the clutch hub and input shaft splines.
6 Install the pressure plate and clutch disc as outlined in the service procedures. Be sure to
use new pressure plate bolts during re-assembly.
Verification:
Bring vehicle to operating temperature. When at an idle, depress the clutch and attempt to move
gearshift into each gear. There should be no resistance and the gearshift should move freely into all

Thats the star case, after reading it that should be covered under powertrain warranty no problem. As long as they don't find a damaged clutch you shoud be fine, chrysler is very strict on anything having to do with clutches. They know that most people don't know how to drive a manual so the people who do kind of get screwed. You should see all the brand new manual wranglers that daddy buys for his 18 year old boy or girl that come in on a hook because the clutch is fried, they might make it to 10,000 miles.
 

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Discussion Starter · #14 ·
Cool thanks for the info man! I'm going to stop by the dealership later this month and see what I can do. It's not really that bad, but I don't want it to get worse when my powertrain warranty is up and then I have to pay out of pocket. Would rather be proactive about it and get it taken care of now.

That's pretty sad, only 10,000 miles on a brand new clutch? How are they driving to wreck it so fast?
 

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That's pretty sad, only 10,000 miles on a brand new clutch? How are they driving to wreck it so fast?
usually its some young kid, riding the clutch like crazy. I've had several brand new darts with around 5000 miles with blown clutches. The kid wants to get a manual trans so he can look cool at high school and pretend he's in the Fast & the Furious so daddy buys a manual trans. But wait...little johnny doesn't know how to drive a manual trans, ah screw it, its got a warranty!

This is what I deal with.
 

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Discussion Starter · #16 ·
Wow smoked clutches at 5,000 miles, that's messed up. Why don't these people learn how to drive a stick first with someone who knows?

Actually this car is my first stick shift car, but I rode motorcycles and dirtbikes for years so I understood the concept of the clutch and shifting. Just had to use my leg instead of my hand. All you have to do is not ride the clutch too much, didn't think it was all that hard haha!

I noticed my shifter sticking a couple times today, but nothing bad. The other day I noticed it more. It's a hit or miss kind of thing. Still going to take it in some point soon , at least before my powertrain warranty is up.
 

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STAR Case
Contact the STAR Center for assistance if no solution is found
Chrysler Group LLC Version 1
Case Number: S1021000004
Release Date: 2010-11-04
Symptom/Vehicle Issue:
Transmission is hard to shift into and out of any gear when stopped.
Diagnosis:
When the vehicle is running, but at an idle, verify the vehicle condition by depressing the clutch pedal
and attempting to position the transmission gear selector into any gear. If there is difficulty when
attempting to shift into any gear, perform the outlined repair procedure. Excessive grease on the input
shaft splines collecting excessive amounts of dirt which does not allow smooth movement of the
clutch disc on the input shaft.
Parts Required:
1 P/N 05083150AA , (Grease) As required.
2 P/N 06508880AA , (Clutch Pressure Plate Bolts) 6 Required
Repair Procedure:
1 Remove the transmission as outlined in the service procedures.
2 Clean the transmission clutch hub splines and input shaft splines with mineral spirits.
3 Remove the pressure plate and clutch disc as outlined in the service procedures.
4 Clean the splines on the pressure plate with mineral spirits. Be sure to not allow clutch disc
to become saturated with cleaner.
5 Once the residual solvent has evaporated from the splines on the clutch hub, input shaft
and clutch disc, sparingly grease the entire length of the clutch hub and input shaft splines.
6 Install the pressure plate and clutch disc as outlined in the service procedures. Be sure to
use new pressure plate bolts during re-assembly.
Verification:
Bring vehicle to operating temperature. When at an idle, depress the clutch and attempt to move
gearshift into each gear. There should be no resistance and the gearshift should move freely into all

Thats the star case, after reading it that should be covered under powertrain warranty no problem. As long as they don't find a damaged clutch you shoud be fine, chrysler is very strict on anything having to do with clutches. They know that most people don't know how to drive a manual so the people who do kind of get screwed. You should see all the brand new manual wranglers that daddy buys for his 18 year old boy or girl that come in on a hook because the clutch is fried, they might make it to 10,000 miles.
Thanks for the info! :smileup:
 

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Discussion Starter · #18 ·
Looking forward to getting this done soon. Hopefully later this month or sometime in February. I've got until this December before the powertrain warranty runs out so I guess I have some time, might as well get it done sooner than later though.
 

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Carl, I hope they cover everything. I reviewed my paperwork and ended up buying the upgraded Certified warranty (8 years, 100k), so I should be good - unless it is the clutch. I sure hope not, because I do not abuse the car. My dad taught me to drive a stick 30 years ago, and this is the 4th manual transmission car that I have owned. I also am going to be alert for the "woman doesn't know how to drive a muscle car" nuttiness.
 
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