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Discussion Starter · #1 ·
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Frump. Took the car cover off yesterday and noticed this. No idea when the T disappeared. It wasn't in the car cover or on the floor of the shop. The car is in winter hibernation and hasn't been out since the fall rains started over a month ago.

Mixed emotions...

Yup, it is still under factory warranty. But that means waiting until spring, then dealing with a dealer, having them inspect the problem, order the part, wait a few weeks, and then return for the install. Lots of gas money and horsing around, only to let some shop lackey drive my car and screw with the badging.

Or just order a replacement and do it myself. Then the challenge is figuring out what the part number is. Here is the parts diagram link. Is this #11 "Scat Pack, Spoiler", or is this #16 "Scat Pack Nameplate, Decklid"?

I am seriously considering doing this myself. The gas money to go through the warranty will cover half the cost of the emblem. My time, effort, and general frustration with shoddy dealer work will cover the rest. Plus I am just like the rest of you on this forum - my eye will be drawn to this problem every time I glance at the car over the rest of the winter.

Recommendations? Suggestions?
 

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2021 R/T Scat Pack Shaker Widebody
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Mine did the same thing in less that 3 months (although I caught it before it fell off). This is a known problem and the dealer will likely replace the entire badge. Mine did and no more problems in the 15 months since.
 

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17 Challenger Hellcat 6M - Destroyer Grey
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I noticed that happen on a scat recently that was working on construction job around my block. Not sure what exact year it was, but definitely newer.

If it were me, and the replacement badges were $250 or less, then I would replace it myself. Not worth the time and hassle of bringing it to a dealer to m. I’m on the handy end of the spectrum, so I wouldn’t mind doing it myself. I’d just put some blue painters tape around the current badge location so that I remained pretty close to the exact OEM alignment when putting the replacement on.
 

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2021 R/T Scat Pack Shaker Widebody
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I noticed that happen on a scat recently that was working on construction job around my block. Not sure what exact year it was, but definitely newer.

If it were me, and the replacement badges were $250 or less, then I would replace it myself. Not worth the time and hassle of bringing it to a dealer to m. I’m on the handy end of the spectrum, so I wouldn’t mind doing it myself. I’d just put some blue painters tape around the current badge location so that I remained pretty close to the exact OEM alignment when putting the replacement on.
$250 for something the dealer fixed while I was at lunch for free? Sorry, but have to disagree. This is what warranties are for.
 
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$250 for something the dealer fixed while I was at lunch for free? Sorry, but have to disagree. This is what warranties are for.
That would depend on how much you trust your dealership. Back when I made the mistake of being a dealership body and paint shop supervisor I noticed a "certified tech" using a large screwdriver to pry off wheel opening moldings on an F-150 truck because he was too lazy to do it the right way and that's due to the method techs are paid. They get "X" amount of time to do a job so they constantly find time saving shortcuts because if you have a 10 hour job and you can do it in 4 hours, you still get paid for 10 hours. The company is happy and condones this because that simply means they can bring in more work/profits. I went ballistic and pointed out the cracked paint and dents he put in the sheet metal under the moldings. His reply? "When the new moldings are on the customer will never see that". I have five years of horror stories like that. That's why a chill goes up my spine whenever I hear the word "dealership".
 

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17 Challenger Hellcat 6M - Destroyer Grey
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$250 for something the dealer fixed while I was at lunch for free? Sorry, but have to disagree. This is what warranties are for.
You must have a good rapport and trust in your dealer.
I wouldn’t trust most to make me a cup of coffee. Even if you trust the mechanic working on your car, I’d worry about the valet kid whizzing around the parking lot or letting your car idle for an hour.

Hell, even inspections I drive into the bay, plug in the ODB2 and put the sticker in the window myself.

I have a fine line between being cheap and trusting :p
 

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Discussion Starter · #12 ·
Howdy All! Good advice, thank you!

No, I am not going to de-badge it. VERY interesting this is a known problem.

You hit the nail on the head - I don't have a dealership I trust. This week I have actually been dealing with a problem for a different vehicle. Dealership could not be bothered to confirm the parts (splash guards) they sold me fit the vehicle they sold me (Grand Cherokee High Altitude). I didn't figure it out until I went to install them, this model has a different lower molding design. Dealership was 'Ho-hum. We'll order the correct ones, it will be a month or so'. Try to order on-line and every website wants a VIN to confirm the correct ones fit. No checking VINs for this dealership, just hand over whatever is on the shelf. No sense of responsibility for their error, much less a sense of customer service to make it right on a timely basis. I found the correct parts on eBay and they will be here Monday.

(Truthfully, I get the sense the Service & Parts desk is thinking 'F-this guy'. I rejected their $250 service charge to install the splash guards. Literally drill out 3-4 plastic pop-rivets and then mount the splash guards with a rivet gun. Does not require hours of effort or the most certified tech in the shop. Price was WAY out of line. Even though they are not anywhere near me, I was secretly shopping for a dealership I could trust the Challenger with. Not going to be this one. Tonkin in Hillsboro, OR if you are curious.)

Does anyone have an idea which part this is? #11 "Scat Pack, Spoiler", or is this #16 "Scat Pack Nameplate, Decklid"? Diagram.

Thanks!
 

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2021 R/T Scat Pack Shaker Widebody
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You must have a good rapport and trust in your dealer.
I wouldn’t trust most to make me a cup of coffee. Even if you trust the mechanic working on your car, I’d worry about the valet kid whizzing around the parking lot or letting your car idle for an hour.

Hell, even inspections I drive into the bay, plug in the ODB2 and put the sticker in the window myself.

I have a fine line between being cheap and trusting :p
Well, yes, have had good experience at my dealer the couple of times I have been there. If not, I would find one that I liked.
That would depend on how much you trust your dealership. Back when I made the mistake of being a dealership body and paint shop supervisor I noticed a "certified tech" using a large screwdriver to pry off wheel opening moldings on an F-150 truck because he was too lazy to do it the right way and that's due to the method techs are paid. They get "X" amount of time to do a job so they constantly find time saving shortcuts because if you have a 10 hour job and you can do it in 4 hours, you still get paid for 10 hours. The company is happy and condones this because that simply means they can bring in more work/profits. I went ballistic and pointed out the cracked paint and dents he put in the sheet metal under the moldings. His reply? "When the new moldings are on the customer will never see that". I have five years of horror stories like that. That's why a chill goes up my spine whenever I hear the word "dealership".
Oh, I get it. But, I am not going to spend hard earned money for warranty work. If so, where do you draw the line and go to the dealer......$1K, $3K, $5K? No, plenty of dealers with in an hour of me. I'll find one I trust. As I said, they did a perfect job of fixing my badge.
 

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Well, yes, have had good experience at my dealer the couple of times I have been there. If not, I would find one that I liked.

Oh, I get it. But, I am not going to spend hard earned money for warranty work. If so, where do you draw the line and go to the dealer......$1K, $3K, $5K? No, plenty of dealers with in an hour of me. I'll find one I trust. As I said, the did a perfect job of fixing my badge.
Wish I had a good dealer nearby. I have two in a two hour range and they are both pathetically bad.
 

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Discussion Starter · #16 ·
Did you check this P/N I posted in post #8 above. It says it's for 2020-2022 decklid on Scats.
68420596AB
Yeah, that is the problem. Or is the part this one? Both say they fit my 2020 Scat Pack.

68497352AB says it fits on the spoiler.
68420596AB says it fits on the deck lid.


Maybe this is where I am missing a cog on my gears.... Did Dodge make a Scat Pack without a rear spoiler? Then it would make sense for a different "deck lid" badge versus a "spoiler" badge.
 

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Discussion Starter · #17 ·
....If so, where do you draw the line and go to the dealer......$1K, $3K, $5K? ...
Yeah, I get your point. For small stuff like this it is questionable whether it makes sense.

I have experience with two dealers, both 45 miles away. Call it 15mpg in the Scat, 6 gallons round trip. $5/gallon is $30. The dealer won't take me at my word and order the part so I can come in for the replacement. They need to see the vehicle, order the part, and then schedule a return trip. Now I am $60 in to gas. That is getting awfully close to the $73 that Steve White wants for one of the badges (TBD). Not to mention the unnecessary 180 miles I put on the car, and the hours of time wasted.

I learned this early on after I bought the car. The front right marker light wasn't lit. I found the wiring harness had been pulled and the wires stripped. Then tucked down under the motor so no one noticed. The wires even had electrical tape to keep them from shorting - someone knew they screwed up. This really should have been caught in the vehicle delivery inspection. I tried to explain it to the dealer, and they insisted I bring the car in first. Once I realized all they were going to do was splice on a $15 pigtail, I just ordered the part and did it myself.
 

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Yeah, I get your point. For small stuff like this it is questionable whether it makes sense.

I have experience with two dealers, both 45 miles away. Call it 15mpg in the Scat, 6 gallons round trip. $5/gallon is $30. The dealer won't take me at my word and order the part so I can come in for the replacement. They need to see the vehicle, order the part, and then schedule a return trip. Now I am $60 in to gas. That is getting awfully close to the $73 that Steve White wants for one of the badges (TBD). Not to mention the unnecessary 180 miles I put on the car, and the hours of time wasted.

I learned this early on after I bought the car. The front right marker light wasn't lit. I found the wiring harness had been pulled and the wires stripped. Then tucked down under the motor so no one noticed. The wires even had electrical tape to keep them from shorting - someone knew they screwed up. This really should have been caught in the vehicle delivery inspection. I tried to explain it to the dealer, and they insisted I bring the car in first. Once I realized all they were going to do was splice on a $15 pigtail, I just ordered the part and did it myself.
Agreed, small stuff can be handled easier than going to the dealer sometimes, hence the reason my trusted shop 5 minutes from my house does my oil changes. But in the example I offered, 1) I am terrible at getting badges straight (due to a couple of eye surgeries). And 2) as I pointed out, the difference to me was an hour of my time and $250 saved.
 
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