Went to my dealer for my 1st oil change at 1300 miles and I won't be back except for warranty issues. When I bought my car they told me free oil changes for life ! When I went in they told me oh it's not really free oil changes it's $20.00 off a oil change and for a full synthetic change they want $75.00 :4-looney: Then when the kid went to pull my car on the rack he almost drives off the side and when he popped the hood he takes my engine cover off :4-dontknow: and I have a K&N sticker on my air cleaner and I see him unscrew that so I holler wth are you doing ? Then I go outside to have a quick cigar and I see a Challenger fly around the building and it was filthy and full of dirt (it was raining) the guy was really beating on it, he pulls in the shop gets out and starts handing a few mechanics and a service writer food, so I get a closer look at the car and it's a brand new 2014 Shaker ! They're using a new car for food runs and driving it like a a-hole and the car looked like a beat up junk it was so filthy :str: I had a pretty good experience buying my car, I paid the price that I had set before even talking to a salesman so that part was good but for and oil changes, tire rotations or whatever it'll be going to the Ford quick lane where I am very comfortable with the service and prices. If it matters this is Dempsey Dodge in Plano, IL.